Skip to main content

How to setup call forwarding

The codes to set up, cancel, or check call forwarding on your device

Will avatar
Written by Will
Updated over a month ago

Dial the codes below on your keypad to set up, cancel, or check call forwarding. Just replace [phone number] with the number you want your calls forwarded to.

Unconditional Forwarding: All calls

Action

Code

Activate

*21*[phone number]#

Cancel & Deregister

##21#

Cancel & Retain

#21#

Check Status

*#21#

Reestablish

*21#


Conditional Forwarding: If Busy

Action

Code

Activate

*67*[phone number]#

Cancel & Deregister

##67#

Cancel & Retain

#67#

Check Status

*#67#

Reestablish

*67#

Conditional Forwarding: If Not Answered

Action

Code

Activate

*61*[phone number]#

Cancel & Deregister

##61#

Cancel & Retain

#61#

Check Status

*#61#

Reestablish

*61#

  • To customise the time delay before forwarding (5–30 seconds): Dial *61# and follow prompts if available.

Conditional Forwarding: If Out of Reach

Action

Code

Activate

*62*[phone number]#

Cancel & Deregister

##62#

Cancel & Retain

#62#

Check Status

*#62#

Reestablish

*62#


All Conditional Forwards (Busy, No Answer, Out of Reach)

Action

Code

Activate

*004*[phone number]#

Cancel & Deregister

##004#

Cancel & Retain

#004#

Check Status

*#004#

Reestablish

*004#

Did this answer your question?