Classic SIM
Looking for support with your Classic SIM? Check these articles out
By David and 3 others4 authors46 articles
Joining and activating your SIM
How to get the ball rolling with your Classic SIM
Calls, Texts and Voicemail
Anything calling and messaging related
- Your Guide to VoLTE-Compatible PhonesA full list of phones that are VoLTE (4G calling) friendly
- How to use Voicemail and change settingsSteps how to to use your voicemail and adjust specific settings relating to this on your device
- What shortcodes can I text on Honest?A list of common shortcodes that you can use whilst using your Honest SIM
- What is WiFi calling and how does it work?All Honest Mobile Classic SIMs now have built-in WiFi calling. Here's how to use it.
- How to troubleshoot WiFi CallingA guide on how to troubleshoot and fix WIFI calling issues on your device
- How to setup call forwardingThe codes to set up, cancel, or check call forwarding on your device
Using Data and Hotspots
Anything mobile internet related
General Questions
Anything that didn't neatly fit in another category
- How to transfer your Classic eSIM to a new phoneA guide on transferring your Classic eSIM to a new phone
- Swapping from a physical SIM to an eSIMWhat happens when you switch to an eSIM from a physical SIM
- What's my SIM PIN code?Steps for how to find a PIN code for a Classic SIM
- How can I verify my age?A guide on how to verify your age for Classic SIMs in the Honest app
- How to change the plan you're onA guide for changing the plan that is linked to your honest SIM via the Honest app
- What to do if you’ve got poor signal/speedSteps to check if you're having issues with speed or signal
- How to manually add an eSIM (iOS)A guide on adding your eSIM to your device on iOS
- How to manually add an eSIM (Android)A guide on adding your eSIM to your Android device
- How does my plan work?Finding out when your data usage refreshes
- Can I pause my plan?How to move your SIM to a paused plan
Going Abroad
How roaming works
- Charges for using your phone abroadInformation about charges whilst using your Classic SIM abroad
- Why isn't my phone working abroad? (iOS)A step by step guide for helping sort out issues whilst outside the UK on iOS
- Who are our partners when using data abroad?A complete list of all networks/partners we use whilst you're abroad
- Why isn't my phone working abroad? (Android)A step by step guide for helping sort out issues whilst outside the UK on Android