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Charges for using your phone abroad

Information about charges whilst using your phone abroad

David avatar
Written by David
Updated this week

Avoid bill shock and large roaming charges with Honest Mobile. Here's everything you need to know about charges for using your phone when you roam.

EU roaming 🇪🇺

We give you 5 days of free EU roaming, each and every trip. After 5 days, you'll pay £2/day to use your phone in the EU. These 5 free days are applied automatically for each trip you take as soon as you connect to a mast abroad. Read our EU roaming FAQs here.

While roaming in the EU you can use your normal data allowance, with different caps depending on your plan:

  • Unlimited plan users: Up to a maximum of 20GB per month.

  • 4GB and 10GB plans: You can use your full data allowance abroad.

Will every trip I take to the EU include five days of free EU roaming?

Yes. Your first 5 days will be on us, then you’ll pay £2/day for the rest of your trip. We’ll reset your allowance when you get back to the UK, ready for your next adventure.

🔔 The free 5 days start when you're phone connects via your Honest SIM to a mast abroad for calls/texts or data, so please bear this in mind.

How do I enable EU roaming past 5 days?

To enable EU+ roaming for the Classic SIM in the Honest app:

  • Open the Honest app

  • Tap SIMs from the bottom navigation bar
    → Or tap this link to go straight there

  • Tap on the Classic SIM you'd like to adjust the plan for

  • Tap on Roaming

  • Tap EU+ roaming

  • Toggle EU+ roaming to on

How much data can I use in the EU?

If you’re on a 4GB or 10GB plan, you can use all your data abroad. If you’re on our Unlimited plan, you can use up to 20GB per calendar month, as outlined in our fair usage policy

What countries are included for 5 days free roaming?

All countries in the EU are included, as well as the following countries and territories:

  • Overseas territories of EU countries

    • French Guiana

    • Guadeloupe

    • Martinique

    • Mayotte

    • Réunion

    • St. Barthelemy

    • St. Martin (French part)

  • Overseas territories of the UK:

    • Gibraltar

    • Guernsey

    • Isle of Man

    • Jersey

  • European countries not in the EU:

    • Iceland

    • Liechtenstein

    • Norway

    • Switzerland

    • Monaco

    • San Marino


World Travel 🌎

When outside the UK and EU we have a daily price cap, so you can relax knowing you won’t rack up a huge bill whilst travelling 🧘.

To find out more about our standard roaming charges and World Travel bundle head to the Going Abroad page of the Honest website here.

We’ll charge you based on our standard roaming charges until you hit the daily price cap. If you hit the cap, you unlock our roaming bundle that gives you a set number of minutes, messages and data for the rest of the day.

To help you avoid large roaming bills, you’ll only ever be charged a maximum of the daily price cap each day.

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