Avoid bill shock and large roaming charges with Honest Mobile. Here's everything you need to know about charges for using your phone when you roam.
EU roaming đȘđș
We give you 5 days of free EU roaming, each and every trip. After 5 days, you'll pay ÂŁ2/day to use your phone in the EU. These 5 free days are applied automatically for each trip you take as soon as you connect to a mast abroad. Read our EU roaming FAQs here.
While roaming in the EU you can use your normal data allowance, with different caps depending on your plan:
Unlimited plan users: Up to a maximum of 20GB per month.
4GB and 10GB plans: You can use your full data allowance abroad.
Will every trip I take to the EU include five days of free EU roaming?
Yes. Your first 5 days will be on us, then youâll pay ÂŁ2/day for the rest of your trip. Weâll reset your allowance when you get back to the UK, ready for your next adventure.
đ The free 5 days start when you're phone connects via your Honest SIM to a mast abroad for calls/texts or data, so please bear this in mind.
How do I enable EU roaming past 5 days?
To enable EU+ roaming for the Classic SIM in the Honest app:
Open the Honest app
Tap SIMs from the bottom navigation bar
â Or tap this link to go straight thereTap on the Classic SIM you'd like to adjust the plan for
Tap on Roaming
Tap EU+ roaming
Toggle EU+ roaming to on
How much data can I use in the EU?
If youâre on a 4GB or 10GB plan, you can use all your data abroad. If youâre on our Unlimited plan, you can use up to 20GB per calendar month, as outlined in our fair usage policy
What countries are included for 5 days free roaming?
All countries in the EU are included, as well as the following countries and territories:
Overseas territories of EU countries
French Guiana
Guadeloupe
Martinique
Mayotte
Réunion
St. Barthelemy
St. Martin (French part)
Overseas territories of the UK:
Gibraltar
Guernsey
Isle of Man
Jersey
European countries not in the EU:
Iceland
Liechtenstein
Norway
Switzerland
Monaco
San Marino
World Travel đ
When youâre travelling outside the UK and EU, weâve got you covered with daily roaming caps, so you can relax knowing you wonât come home to a surprise bill. đ§
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Daily Roaming Caps
Zone 1: ÂŁ7.50/day
Zone 2: ÂŁ18.50/day
Zone 3: ÂŁ18.50/day
Youâll be charged our standard roaming rates until you reach the daily cap. Once you hit the cap, youâll automatically unlock a roaming bundle with a set amount of minutes, texts, and data to use for the rest of the day.
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Youâll never be charged more than the daily cap in a single day; itâs our way of helping you stay in control of your costs while travelling.
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For full details, including which countries fall into each zone and standard roaming rates, check out the Going Abroad page on our site.
