If you're abroad and can't connect to mobile data, calls, or texts on your iOS device, it usually means something in your roaming setup needs a quick fix. These steps help you check your settings, manually connect to a network, and get back online as soon as possible.
Turn on data roaming 🌍
Open Settings
Tap Mobile Services
Tap your Honest SIM
Tap Mobile Data Options
Turn Data Roaming on
Turn on World Travel (if outside the UK or EU) 🗺
Open the Honest app
Tap SIMs
Select the SIM you wish to turn Roaming on for
Tap Roaming
Tap Rest of World Roaming
Turn the toggle on
Reset your connection after the airport 🛩
Once you’re out of the airport:
Turn on Airplane mode for 5 minutes
Then restart your phone
Manually select a network 📶
Open Settings
Tap Mobile Services
Tap Network Selection
Turn off Automatic
Choose one of the available networks
Check your EU data allowance (if in the EU) ℹ️
Open the Honest app
Tap SIMs
Select your SIM
Tap Roaming
Tap EU+ Roaming
Check if you’ve used more than 20GB of roaming data
What happens next? ❓
Once your settings are right and your phone connects to a local network, roaming should start working again. If you’ve gone over your EU data limit, roaming data will be paused until your allowance resets.