General Questions
Anything that didn't neatly fit in another category
By Andy and 2 others3 authors10 articles
- How to transfer your Classic eSIM to a new phoneA guide on transferring your Classic eSIM to a new phone
- Swapping from a physical SIM to an eSIMWhat happens when you switch to an eSIM from a physical SIM
- What's my SIM PIN code?Steps for how to find a PIN code for a Classic SIM
- How can I verify my age?A guide on how to verify your age for Classic SIMs in the Honest app
- How to change the plan you're onA guide for changing the plan that is linked to your honest SIM via the Honest app
- What to do if you’ve got poor signal/speedSteps to check if you're having issues with speed or signal
- How to manually add an eSIM (iOS)A guide on adding your eSIM to your device on iOS
- How to manually add an eSIM (Android)A guide on adding your eSIM to your Android device
- How does my plan work?Finding out when your data usage refreshes
- Can I pause my plan?How to move your SIM to a paused plan
