General Questions

Anything that didn't neatly fit in another category

By Andy and 2 others3 authors10 articles

How to transfer your Classic eSIM to a new phoneA guide on transferring your Classic eSIM to a new phone

Swapping from a physical SIM to an eSIMWhat happens when you switch to an eSIM from a physical SIM

What's my SIM PIN code?Steps for how to find a PIN code for a Classic SIM

How can I verify my age?A guide on how to verify your age for Classic SIMs in the Honest app

How to change the plan you're onA guide for changing the plan that is linked to your honest SIM via the Honest app

What to do if you’ve got poor signal/speedSteps to check if you're having issues with speed or signal

How to manually add an eSIM (iOS)A guide on adding your eSIM to your device on iOS

How to manually add an eSIM (Android)A guide on adding your eSIM to your Android device

How does my plan work?Finding out when your data usage refreshes

Can I pause my plan?How to move your SIM to a paused plan