Ready to get your new SIM up and running? Here's a step-by-step guide to help you activate it quickly. Whether you're transferring your number or getting a new one.
📱 Get started in the Honest Mobile app
Before you begin, make sure you've downloaded the Honest app.
👉 Download the Honest app
Then follow these steps:
Open the Honest app
Sign up or log in using the same email you used to order your SIM
Tap on the SIM you want to activate
Enter the last 4 numbers on the back of your SIM (If you're using an eSIM, this info will be in your signup email)
🔁 Transfer your number or choose a new one
After entering your SIM details, you'll be asked to choose between:
Option 1: Transfer your number
Tap Transfer your number
Have your PAC code ready (you’ll get this from your old provider)
Enter the PAC code in the app when prompted
Option 2: Choose a new number
Tap Choose a new number
Follow the on-screen steps to confirm
⚙️ Final setup steps
Before you finish the activation flow, you’ll be able to:
Confirm or change your plan
Enable or disable roaming outside the UK and EU
Set a bill cap to avoid unexpected charges
Double-check your details
Tap Activate SIM to finish
Once done, insert your SIM (if it's a physical one) and you're activation will start.
🤩 Helpful tips and extra info
Activations can take up to an hour
Grab a cuppa while we get everything sortedCheck your APN settings
If your data isn’t working, your phone settings might need adjusting — reach out if you need help