We do all our customer support via chat as it means we can share screenshots and find the fix to any issues as quickly as possible. There are a few different ways that you can get to our instant chat. Follow any of these and you'll be able to ask any question you need. If our bot isn't able to help you with your question, you'll be connected with one of our team in around 30 seconds:
Go to the Honest Mobile app > Help > Ask our bot a question
Click on the chat icon on the bottom right of the screen here
You can also email us at support@honestmobile.co.uk