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Can I keep my number and join Honest?

This article guides you through the process of transferring your current phone number to Honest Mobile.

Updated over 2 weeks ago

Yes! You can absolutely keep your number when you join Honest. This guide will walk you through how to transfer your number to Honest Mobile and get it set up.

πŸ”’ Step-by-step guide

  1. Request your PAC (Porting Authorisation Code)

    • Text "PAC" to 65075 to get your code (free of charge).

    • You should receive the code within 60 seconds. It will be in the format: ABC123456.

  2. Set up your Honest SIM

    • When your Honest SIM arrives, enter the PAC in the Honest Mobile app during the activation process

    • Choose the day you want your number to transfer. It must be a working weekday.

    • The transfer can usually happen the next day, as long as you enter your details before 5:30pm.

🀩 Helpful tips and additional info

  • Make sure you request your PAC early β€” To avoid any delays, try to get your PAC as soon as possible so your transfer goes smoothly.

  • The transfer typically happens the next day β€” If you submit your PAC before 5:30pm, your number should transfer the next working day.

  • If you're transferring late in the day β€” The transfer will likely happen on the next working day, but make sure you enter your details before the cutoff time.

If you’re having issues with the above then please get in touch with our friendly support team and we'll be with you in under 30 seconds πŸ’¬

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