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Google Messages showing wrong number

A guide on how to fix Google messages showing the wrong number

Andy Aitken avatar
Written by Andy Aitken
Updated this week

πŸ”” This guide applies to Classic SIMs only.

πŸ“² Fix your number showing wrong in Google Messages

If Google Messages is showing the wrong number, try these steps one at a time. You don’t need to do all of them unless the issue isn’t fixed.

1. Turn chat features off and on again

  1. Open the Messages app

  2. Tap the three dots in the top right

  3. Tap Settings β†’ Chat features (or RCS)

  4. Turn Chat features off

  5. Restart your phone

  6. Go back to Chat features and turn them back on

  7. Send a test message


2. Clear Google Play Services and Play Store cache

Clear Google Play Services

  1. Go to Settings β†’ Apps β†’ See all apps

  2. Tap Google Play Services

  3. Tap Storage

  4. Tap Clear cache

  5. Tap Manage space β†’ Clear all data

Clear Google Play Store

  1. Go to Settings β†’ Apps β†’ See all apps

  2. Tap Google Play Store

  3. Tap Storage

  4. Tap Clear cache and Clear data


3. Reset your SIM card

  1. Go to Settings

  2. Tap Connections

  3. Tap SIM card management

  4. Turn your SIM off, wait a few seconds, then turn it back on


βœ… What next?

Your number should now show correctly in Google Messages πŸŽ‰

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