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Google Messages showing wrong number

A guide on how to fix Google messages showing the wrong number

Written by Andy Aitken

🔔 This guide applies to Classic SIMs only.

If Google Messages is showing the wrong number, try these steps one at a time. You don’t need to do all of them unless the issue isn’t fixed.

Turn chat features off and on again 💬

  1. Open the Messages app

  2. Tap the three dots in the top right

  3. Tap Settings → Chat features (or RCS)

  4. Turn Chat features off

  5. Restart your phone

  6. Go back to Chat features and turn them back on

  7. Send a test message


Clear Google Play Services and Play Store cache ⚙️

Clear Google Play Services

  1. Go to Settings → Apps → See all apps

  2. Tap Google Play Services

  3. Tap Storage

  4. Tap Clear cache

  5. Tap Manage space → Clear all data

Clear Google Play Store

  1. Go to Settings → Apps → See all apps

  2. Tap Google Play Store

  3. Tap Storage

  4. Tap Clear cache and Clear data


Reset your SIM card 🔄

  1. Go to Settings

  2. Tap Connections

  3. Tap SIM card management

  4. Turn your SIM off, wait a few seconds, then turn it back on


What next ✅

Your number should now show correctly in Google Messages 🎉

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