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Why is iMessage showing the wrong number?

A guide for troubleshooting issues with your iMessage showing the wrong number

Luke avatar
Written by Luke
Updated over 2 weeks ago

If your iMessage number is incorrect the day after your number has switched over to Honest, please call another phone number (or get someone to call you) to test that your number has successfully transferred.

Step-by-step guide πŸ”’

Please attempt each step one by one:

  1. Go to Settings > Apps > Messages and toggle iMessage off.

  2. Go to Settings > Apps > Phone > My Number and manually change it to your correct number

  3. If the steps above don't work, you'll need to reset your network settings, using the help here

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