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Why isn't Caller ID working on my Fairphone?
Why isn't Caller ID working on my Fairphone?
Updated over a year ago

There's currently an issue with Fairphone's operating system which means that if you're using a Fairphone 3 or 4 you sometimes might notice that your incoming calls show as an unknown number instead of your contact's name. You can follow these steps to get your caller ID showing again on your Fairphone:

  1. Go to Settings app

  2. Click Network and Internet

  3. Go to Mobile Network

  4. Turn off Enhanced 4G Mode or 4G Calling

  5. Ask a contact to call you and see whether you're able to see their Caller ID

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