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Why isn't Caller ID working on my Fairphone?

Steps to fix caller ID not showing up on Fairphones

David avatar
Written by David
Updated over 3 weeks ago

There's currently an issue with Fairphone's operating system which means that, if you're using a Fairphone 3, 4 or 5 you sometimes might notice that your incoming calls show as an unknown number instead of your contact's name. You can follow these steps to get your caller ID showing again on your Fairphone.

πŸ”’ Step-by-step guide

  1. Go to Settings app

  2. Click Network and Internet

  3. Go to Mobile Network

  4. Turn off Enhanced 4G Mode or 4G Calling

  5. Ask a contact to call you and see whether you're able to see their Caller ID

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