Once your Smart SIM is installed and configured, it's worth running a quick test to make sure everything is working correctly. This guide walks you through how to do that, both through the Honest app and via our connection test page.
For each of the steps below, the quickest way to make changes is through the Quick Settings panel, swipe down from the top of your screen to open it.
1. Turn off Wi-Fi
Open Quick Settings and tap the Wi-Fi tile, it should turn grey or show as off when disabled.
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Alternatively: Settings β Network & Internet β Wi-Fi β toggle off
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2. Turn off any VPNs
Skip this step if you don't use a VPN.
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Open Quick Settings and tap the VPN tile if it's showing.
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Alternatively: Settings β Network & Internet β VPN β toggle off
3. Switch mobile data to Smart SIM
Most Android phones: Settings β Network & Internet β SIMs β select Smart SIM as your preferred data SIM
βPixel: Settings β Network & Internet β SIMs β Mobile data β select Smart SIM
βMotorola: Settings β Network & Internet β Mobile Data β select Smart SIM
4. Run the connection test
Test in the Honest app
Open the Honest app
Tap your Smart SIM
Tap Test connection
The app will run a quick check and show a success screen if your Smart SIM is connected and working correctly.
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Test via the website
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Visit smartsim.honestmobile.com on your phone while connected to your Smart SIM.
β Green tick β Smart SIM online. You're all set.
ββ Red cross β Smart SIM not currently connected. Make sure Wi-Fi and your VPN are off, then reload the page.
βNeed to go back to basics? See the full setup guide




