Smart SIM
Looking for support with your Smart SIM? Look no further.
How to reinstall your Smart SIMA guide to get your Smart SIM re-installed using your QR code
π General
General guides for support
Which apps are supported on the Smart SIM?All information about supported apps on the Smart SIM and how to request new ones
Why does my Smart SIM have a US phone number?A breakdown of why Smart SIM shows a US phone number
How to test if your Smart SIM is workingA guide to quickly test if your Smart SIM is working
Which countries does Smart SIM cover?A full list of countries that Smart SIM works in
Smart SIM FAQsFrequently asked questions about Smart SIM
How to suggest a new Smart SIM appWant to request an app on Smart SIM?
How to manually select a networkA guide to help manually connect to a network for Smart SIM
π€ Android
Guides for Android devices
Getting started with your Smart SIM (Android)Got a new Smart SIM? Follow the steps to set this up on your Android device
Moving your Smart SIM to a new deviceSteps on how to move your Smart SIM to a new android device
How to turn Private DNS offSteps on how to turn off private DNS on android devices
Setting the Smart SIM as your primary connection (Android)How to set the Smart SIM as your primary connections on your android device
Setting the Smart SIM as your backup connection (Android)How to set your Smart SIM as a backup connection on your android device
Troubleshooting Smart SIM (Android)A guide on troubleshooting Smart SIM on Android and checking you're connected
Updating the APN of your Smart SIMTo help ensure your Smart SIM stays connected
π± iOS
Guides for iOS devices
Getting started with your Smart SIM (iOS)Got a new Smart SIM? Follow the steps to set up on your iOS device
How to switch to the Smart SIM using an iOS ShortcutSteps to help setup a shortcut on iOS for Smart SIM
How to move your Smart SIM to a new device (iOS)A guide on how to move your Smart SIM to a new iOS device
Turning Apple Private Relay offA guide for turning off private relay on your iOS device
How to set your Smart SIM as your primary connection (iOS)A guide for setting up your smart SIM as the primary connection on your iOS device
How to set your Smart SIM as your backup connection (iOS)A guide on how to set your Smart SIM as the backup connection on your iOS device
Troubleshooting Smart SIM (iOS)A guide on troubleshooting Smart SIM on iOS and checking you're connected
Updating your APNThis makes sure your Smart SIM connects to use data services.