Honest Mobile

Looking for support with your Smart SIM? Look no further.

Smart SIM

A list of all currently supported Smart SIM apps

Which apps are supported?

A breakdown of why Smart SIM shows a US phone number

Why does my Smart SIM have a US phone number?

A guide on troubleshooting Smart SIM and checking you're connected

Troubleshooting Smart SIM

A guide to quickly check if your Smart SIM is working

How to check if your Smart SIM is working

A full list of countries that Smart SIM works in

Which countries does Smart SIM cover?

Frequently asked questions about Smart SIM

Smart SIM FAQs

To make testing your Smart SIM as easy as possible we've designed a test page in-app that will take you through each step.

How to use the Smart SIM test page

How to suggest a new Smart SIM app

A complete list of all networks/partners we use whilst you're abroad

Who are our partners when using data abroad?

📖 General

This adds your Honest Smart SIM to your phone so you can start using it

Getting started with your Smart SIM (Android)

Steps on how to move your Smart SIM to a new android device

How to move your Smart SIM to a new device (Android)

Steps on how to turn off private DNS on android devices

How to turn Private DNS off

How to set the Smart SIM as your primary connections on your android device

Setting the Smart SIM as your primary connection (Android)

How to set your Smart SIM as a backup connection on your android device

Setting the Smart SIM as your backup connection (Android)

A guide to help manually connect to a network for Smart SIM

How to manually select a network on your Smart SIM (Android)

🤖 Android

Got a new Smart SIM? Follow the steps to check you're set up correctly

Getting started with your Smart SIM (iOS)

Steps to help setup a shortcut on iOS for Smart SIM

How to switch to the Smart SIM using an iOS Shortcut

A guide on how to move your Smart SIM to a new iOS device

How to move your Smart SIM to a new device (iOS)

A guide for turning off private relay on your iOS device

Turning Apple Private Relay off

A guide for setting up your smart SIM as the primary connection on your iOS device

How to set your Smart SIM as your primary connection (iOS)

A guide on how to set your Smart SIM as the backup connection on your iOS device

How to set your Smart SIM as your backup connection (iOS)

How to manually select a network on your Smart SIM (iOS)

📱 iOS

Find answers and get help from Intercom Support and Community Experts

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