Smart SIM
Looking for support with your Smart SIM? Look no further.
23 articles
Smart SIM Pricing update - 2025Learn why the Smart SIM price changed, what it means for renewals, and if future increases are planned.
📖 General
General guides for support
Which apps are supported?A list of all currently supported Smart SIM apps
Why does my Smart SIM have a US phone number?A breakdown of why Smart SIM shows a US phone number
Troubleshooting Smart SIMA guide on troubleshooting Smart SIM and checking you're connected
How to check if your Smart SIM is workingA guide to quickly check if your Smart SIM is working
Which countries does Smart SIM cover?A full list of countries that Smart SIM works in
Smart SIM FAQsFrequently asked questions about Smart SIM
How to use the Smart SIM test pageTo make testing your Smart SIM as easy as possible we've designed a test page in-app that will take you through each step.
How to suggest a new Smart SIM appWant to request an app on Smart SIM?
Who are our partners when using data abroad?A complete list of all networks/partners we use whilst you're abroad
🤖 Android
Guides for Android devices
Getting started with your Smart SIM (Android)This adds your Honest Smart SIM to your phone so you can start using it
How to move your Smart SIM to a new device (Android)Steps on how to move your Smart SIM to a new android device
How to turn Private DNS offSteps on how to turn off private DNS on android devices
Setting the Smart SIM as your primary connection (Android)How to set the Smart SIM as your primary connections on your android device
Setting the Smart SIM as your backup connection (Android)How to set your Smart SIM as a backup connection on your android device
How to manually select a network on your Smart SIM (Android)A guide to help manually connect to a network for Smart SIM
📱 iOS
Guides for iOS devices
Getting started with your Smart SIM (iOS)Got a new Smart SIM? Follow the steps to check you're set up correctly
How to switch to the Smart SIM using an iOS ShortcutSteps to help setup a shortcut on iOS for Smart SIM
How to move your Smart SIM to a new device (iOS)A guide on how to move your Smart SIM to a new iOS device
Turning Apple Private Relay offA guide for turning off private relay on your iOS device
How to set your Smart SIM as your primary connection (iOS)A guide for setting up your smart SIM as the primary connection on your iOS device
How to set your Smart SIM as your backup connection (iOS)A guide on how to set your Smart SIM as the backup connection on your iOS device
How to manually select a network on your Smart SIM (iOS)A guide to help manually connect to a network for Smart SIM