Honest Mobile

Luke

Andy Aitken

Hadiah

Looking for support with your Smart SIM? Look no further.

Smart SIM

A list of all currently supported Smart SIM apps

Which apps are supported?

A breakdown of why Smart SIM shows a US phone number

Why does my Smart SIM have a US phone number?

A guide on troubleshooting Smart SIM and checking you're connected

Troubleshooting Smart SIM

A guide to quickly check if your Smart SIM is working

How to check if your Smart SIM is working

A full list of countries that Smart SIM works in

Which countries does Smart SIM cover?

Frequently asked questions about Smart SIM

Smart SIM FAQs

To make testing your Smart SIM as easy as possible we've designed a test page in-app that will take you through each step.

How to use the Smart SIM test page

How to suggest a new Smart SIM app

A complete list of all networks/partners we use whilst you're abroad

Who are our partners when using data abroad?

📖 General

This adds your Honest Smart SIM to your phone so you can start using it

Getting started with your Smart SIM (Android)

Steps on how to move your Smart SIM to a new android device

How to move your Smart SIM to a new device (Android)

Steps on how to turn off private DNS on android devices

How to turn Private DNS off

How to set the Smart SIM as your primary connections on your android device

Setting the Smart SIM as your primary connection (Android)

How to set your Smart SIM as a backup connection on your android device

Setting the Smart SIM as your backup connection (Android)

A guide to help manually connect to a network for Smart SIM

How to manually select a network

George

Will

🤖 Android

Got a new Smart SIM? Follow the steps to check you're set up correctly

Getting started with your Smart SIM (iOS)

Steps to help setup a shortcut on iOS for Smart SIM

How to switch to the Smart SIM using an iOS Shortcut

A guide on how to move your Smart SIM to a new iOS device

How to move your Smart SIM to a new device (iOS)

A guide for turning off private relay on your iOS device

Turning Apple Private Relay off

A guide for setting up your smart SIM as the primary connection on your iOS device

How to set your Smart SIM as your primary connection (iOS)

A guide on how to set your Smart SIM as the backup connection on your iOS device

How to set your Smart SIM as your backup connection (iOS)

📱 iOS

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.