There's a few handy tests you can do to make sure your Smart SIM is working.
Using the in-app test 📲
Check you're on the latest version of the Honest app,
(If you need help updating, check out the articles here)
Once updated, open the Honest app
Tap on the SIMs page from the bottom menu
Tap on your Smart SIM
Scroll down and tap on Test your Smart SIM
Go through each step and complete each task so you see a ✅
When all ✅ are complete, tap on the Test your Smart SIM button
Once complete, your Smart SIM should be working
Using the backup test page 🦺
Turn off all other SIMs except your Smart SIM on your device.
Disable Wi-Fi and any other SIMs so only the Smart SIM’s mobile data is active.
Open a browser and go to https://smartsim.honestmobile.com.
Look for a ✅ or ❌ indicator.
What the results mean
If you see a ✅
You are all connected and ready to use the Smart SIM supported apps
If you see a ❌
Then it's likely there's something intefering with your connection, please double check there are no other active connections and try the test again.