Skip to main content
All CollectionsTroubleshooting
How to change your iOS APN settings
How to change your iOS APN settings
Updated over 2 weeks ago

This guide is for Classic SIMs, if you've got a Smart SIM please check out this guide

So you’ve downloaded the app, logged in, and got your new SIM locked and loaded. You go to access the internet and… nothing 🥲

Don’t panic — you just need to change a couple of settings to get connected. You’ll be back to watching cat videos on your break before you know it. This guide is for standard Honest SIMs, if you've got a Smart SIM please check out this guide

Steps 🔢

  1. Go to Settings

  2. Look for a section related to mobile data settings. Depending on your iOS version, it might be called Cellular, Mobile Data or Mobile Service

  3. In the Mobile data settings, tap on Mobile Data Network (or Cellular Data Network)

  4. Make sure the top line (called APN) says gamma (if it says three.co.uk, delete that and enter gamma)

  5. Now restart your phone

See how the APN settings should look

Don’t press Reset Settings once you have completed Step 4

Did this answer your question?