Just got your Honest SIM? Follow these quick steps to get the app set up on your phone, it only takes a minute 💪
📲 What is the Honest app for?
The Honest Mobile app lets you:
Manage your SIM and account
View and pay bills
Change your plan
Access support in seconds
To use the app, you’ll need the same email address you used when ordering your SIM.
🔧 How to install the Honest app
🤖 For Android phones
Open the Google Play Store
Search for Honest Mobile or click the link from your welcome email
Tap Install
Once installed, find the Honest app on your home screen
Open the app and enter the email you used to order your SIM
Check your inbox for an email with a magic link
Tap the Log in button in the email to access your account
Make sure you're connected to WiFi or mobile data and not using any VPNs.
🍏 For iPhones
Open the App Store
Search for Honest Mobile or click the link from your welcome email
Tap Install
Once installed, find the Honest app on your home screen
Open the app and enter the email you used to order your SIM
Check your inbox for an email with a magic link
Tap the Log in button in the email to access your account
iOS 16.6 or above is required to install the Honest app.
🛠️ Troubleshooting and tips
✅ Use the correct email
Make sure you're logging in with the same email address you used to buy your Honest SIM.
🔁 Need a new magic link?
If the magic link has expired or you can’t find it:
Reopen the Honest app
Enter your email again to request a new one
📵 App not working?
Check the following:
Android users need version 5.0 or above
iPhone users need iOS 16.6 or above
Make sure your device isn’t using a VPN, ad blocker, or private DNS
Check your internet connection (WiFi or mobile data)
💻 No access to the app?
You can also log in via our online hub
This gives you most of the same features as the app.
🔁 Want to bring your number to Honest?
Here’s how to keep your number from your old network:
Text PAC to 65075 from your old SIM
You’ll get a code and instructions by text
Share that code with us in the app complete the switch
This usually takes one working day.