All Collections
Troubleshooting
Data issues, trouble with hotspot and logging in
Why isn't Caller ID working on my Fairphone?
Why isn't WiFi Calling working?Troubleshoot why your WiFi calling isn't working.
Why is iMessage showing the wrong number?What to do if your iMessage number hasn't updated after switching your number to Honest
Why isn't my phone working abroad?Tips for getting your phone connected when you're roaming
Google Messages showing wrong numberIs Google Messages showing your temporary Honest Number or your old number?
How to change your Android APN settingsHow to change the APN settings for your Android device
How to change your Apple APN settingsA quick guide on how to change your APN settings on your apple device
What to do if you don't have any data accessIf you're unable to access data, take a look here to find out what the problem is and how to solve it.
Why can't I get 5G on my phone?To use 5G you'll need a 5G compatible phone and to be in an area with 5G signal 🚀
Updating your Smart SIM IMSI (iOS)How to change your IMSI settings on IOS
Updating your Smart SIM IMSI (Android)How to change your IMSI settings on Android
How to transfer your eSIM to a new phoneSteps on how to transfer your eSIM to a new phone