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Troubleshooting
Having issues with your SIM or phone? Check out the support here.
20 articles
Why isn't Caller ID working on my Fairphone?
Fix WiFi Calling issues on iPhone
Why is iMessage showing the wrong number?
Why isn't my phone working abroad?
Google Messages showing wrong number
Why isn't my data working? (iOS)
Why isn't my data working? (iPad)
Why isn't my data working? (Android)
How to change your Android APN settings
How to change your iOS APN settings
What to do if you don't have any data access
Why can't I get 5G on my phone?
Fix WiFi Calling Issues on Android
How to reset your network settings on iOS
How to turn on VoLTE on iOS
How to turn on VoLTE on Android
How to turn off Caller ID (Android)
How to turn off Caller ID (iOS)
How to update your Honest app
Your Guide to VoLTE-Compatible phones/devices