To run this test, youโll need to turn off the following:
VPNs
WiFi
Other SIMs (except the Smart SIM)
Please follow the steps below to get these turned off so you can test whether your Smart SIM is working.
Step by step guide ๐ข
Android ๐ค
Android ๐ค
Turn off VPNs
Open Settings
Tap Network & Internet > VPN
If a VPN is connected, tap Disconnect or toggle it off
Turn off WiFi
Open Settings
Tap Network & Internet > WiFi
Toggle WiFi off
Turn off other SIMs
Open Settings
Tap Network & Internet > SIMs
Toggle off any SIMs except the Smart SIM
iOS ๐ฑ
iOS ๐ฑ
Turn off VPNs
Open Settings
Tap General > VPN & Device Management
If a VPN is connected, tap Disconnect
Turn off WiFi
Open Settings
Tap WiFi
Toggle WiFi off
Turn off other SIMs
Open Settings
Tap Mobile Data
Select the other SIM(s) and toggle them off
Once these settings are turned off, youโre ready to test if your Smart SIM is working
Open the Smart SIM Test page
Confirm all the sections have a โ next to them
Tap on the Test Smart SIM button
You'll see a confirmation message once the test is complete
If you've done the above and your smart SIM button isn't working, this might mean your Smart SIM isn't connected to the internet.