Skip to main content
All Collectionsโšก Smart SIM๐Ÿ“– General
How to use the Smart SIM test page
How to use the Smart SIM test page

To make testing your Smart SIM as easy as possible we've designed a test page in-app that will take you through each step.

Updated yesterday

To run this test, youโ€™ll need to turn off the following:

  • VPNs

  • WiFi

  • Other SIMs (except the Smart SIM)

Please follow the steps below to get these turned off so you can test whether your Smart SIM is working.

Step by step guide ๐Ÿ”ข

Android ๐Ÿค–

Turn off VPNs

  • Open Settings

  • Tap Network & Internet > VPN

  • If a VPN is connected, tap Disconnect or toggle it off

Turn off WiFi

  • Open Settings

  • Tap Network & Internet > WiFi

  • Toggle WiFi off

Turn off other SIMs

  • Open Settings

  • Tap Network & Internet > SIMs

  • Toggle off any SIMs except the Smart SIM

iOS ๐Ÿ“ฑ

Turn off VPNs

  • Open Settings

  • Tap General > VPN & Device Management

  • If a VPN is connected, tap Disconnect

Turn off WiFi

  • Open Settings

  • Tap WiFi

  • Toggle WiFi off

Turn off other SIMs

  • Open Settings

  • Tap Mobile Data

  • Select the other SIM(s) and toggle them off

Once these settings are turned off, youโ€™re ready to test if your Smart SIM is working

  • Open the Smart SIM Test page

  • Confirm all the sections have a โœ… next to them

  • Tap on the Test Smart SIM button

  • You'll see a confirmation message once the test is complete

If you've done the above and your smart SIM button isn't working, this might mean your Smart SIM isn't connected to the internet.

Did this answer your question?