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How to cancel your SIM

Step-by-step guide to cancel your SIM, including important information about keeping your phone number

Updated yesterday

πŸ“² Step by step: Cancel your SIM

To cancel your SIM and end your service with Honest:

  • Open the Honest app

  • Tap SIMs in the bottom navigation bar

  • Tap on the SIM card you want to cancel

  • Scroll down to the LEAVE section

  • Tap Cancel SIM

  • Review the cancellation information and commitment end date

  • Tap Set cancellation for [your end date here] i

  • Select the reason for cancelling from the list

  • Tap Cancel my SIM to confirm


❓What happens next?

Your SIM cancellation request is now processed and:

  • Your service will end on the scheduled date

  • Your phone number will be permanently lost unless you requested a PAC code beforehand

  • You'll lose access to all services associated with this SIM

  • Any remaining commitment will be fulfilled according to your contract terms

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