Honest Mobile

🔔 This guide applies to Classic SIMs only

⚠️ Due to Apple’s restrictions, Personal Hotspots on iPhone only works within the UK. It isn’t currently available when roaming abroad or on iPad devices.

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📲 Step by step: iOS troubleshooting

Restart your iPhone (hold the side + volume button, slide to power off, then turn it back on)

Go to Settings → Personal Hotspot and switch it on

Go to Settings → Mobile Data and make sure it's on

Go to Settings → Battery and turn Low Power Mode off

Turn WiFi on for the device you're trying to connect

Go to Settings → Personal Hotspot and check your WiFi password

Check your APN settings using our <a href="https://help.honestmobile.com/en/articles/6248235-how-to-troubleshoot-your-hotspot#">APN guide</a>

Turn Airplane Mode on for 5 minutes, then turn it off again

Open the Honest app to check if you’ve run out of data

- Restart your iPhone (hold the side + volume button, slide to power off, then turn it back on)
- Go to Settings → Personal Hotspot and switch it on
- Go to Settings → Mobile Data and make sure it's on
- Go to Settings → Battery and turn Low Power Mode off
- Turn WiFi off on your iPhone
- Turn Bluetooth on on your iPhone
- Turn WiFi on for the device you're trying to connect
- Go to Settings → Personal Hotspot and check your WiFi password
- Check your APN settings using our <a href="https://help.honestmobile.com/en/articles/6248235-how-to-troubleshoot-your-hotspot#">APN guide</a>
- Turn Airplane Mode on for 5 minutes, then turn it off again
- Open the Honest app to check if you’ve run out of data

After you've completed the steps above you should be able to connect to your hotspot on your device and allow the connected device to use your Honest data.

This guide includes troubleshooting steps if your hotspot isn't working for iOS.

How to troubleshoot your hotspot

Back to Honest Mobile

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How to troubleshoot your hotspot

📲 Step by step: iOS troubleshooting

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