Bills, Referrals & Account Changes
Everything to do with what we charge you and making changes.
How do I refer a friend to Honest?Questions regarding referring friends to Honest
How to find your referral codeA guide on how to find and share your referral code from the Honest app
How to order a new SIM to your accountA guide on how to add a new SIM to your account
How to get a replacement SIMA guide on how to order a replacement SIM via the app
Cancelling you Classic SIMA guide to cancel your SIM, including important information about keeping your phone number.
Cancelling your Smart SIMIf you're thinking of leaving this guide will help you
Can I update my details?How to update personal and payment details
Bills and Charges
Anything payment related
I've missed my payment, what do I do?If you've missed your payment check this out to see what to do
How to view your billSteps to view your bills in the Honest app
How does Honest's loyalty discount work?Information about how the loyalty discount works at Honest
How will I be billed?Information about how you'll be billed by us
How does my bill cap work?Information around how the bill cap
How to pay your billSteps for how to pay your bill using the Honest app
How to view extra charges for your accountA guide for viewing any extra charges on for your account in the Honest app