Managing your account
Everything to do with your account.
📖 General
Guides/articles for support
How to add a SIM to your accountA guide on how to add a new SIM to your account
How does Honest's loyalty discount work?Information about how the loyalty discount works at Honest
How does my bill cap work?Information around how the bill cap
How do I refer a friend to Honest?Questions regarding referring friends to Honest
How can I verify my age?A guide on how to verify your age in the Honest app
How to update the name on your accountA guide on how to update the name on your account in the Honest app
Leaving HonestIf you're thinking of leaving this guide will help you
How to update your Honest appA guide on how to update your Honest app for both Android and iOS
How to order a replacement SIMA guide on how to order a replacement SIM via the app
How will I be billed?Information about how you'll be billed by us
How to update your preferred payment methodGot a fancy new bank card? Follow these steps to add it to your account as your preferred payment method.
How to view your billSteps to view your bills in the Honest app
How to pay your billSteps for how to pay your bill using the Honest app
Your Guide to VoLTE-Compatible phones/devicesA full list of phones that are VoLTE (4G calling) friendly
I've missed my payment, what do I do?If you've missed your payment check this out to see what to do
How to update your account nameA guide on how to update the name on your account